Your questions, answered
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YES! Pilates is for everybody, and we want to break away from the narrative that this is a female dominant space. Men - get ready to challenge yourselves like never before.
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Please bring a water bottle and a full length towel. Towels can be hired in studio for $5.
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We get it - life happens. If you wish to cancel your class, please do so within a 6 hour window to avoid any late cancellations fees/forfeiting a class. Please cancel your class via the Momence app or through our website.
Cancellations will not be accepted through DM, or phone/text message.
Any cancellations within the 6 hour window of your class will be considered a late cancellation, see fees below.
NO SHOWS:
If you do not cancel your class and you do not attend, you will be charged a $10 no show fee. Please treat any waitlist bookings as a booked class - as we cannot accept late cancellations due to being accepted into the class and you no longer being able to attend.
For all late cancellation and no shows, you will incur a fee and forfeit your class.
Late Cancel Fee- $5
No Show Fee- $10
These fees will be automatically charged to your account after the class.
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Classes will start at the exact scheduled time. If you are running late and the class has already begun, please refrain from entering the studio. Our instructors must keep things running smoothly for all other clients, and late comers can disrupt this experience.
If it is your first time to the studio - please arrive 10-15 minutes early to check in and get ready for your class. Your instructor needs time to show you around, and give you a brief on what to expect.
We have this strict policy in place as coming late to class reduces your warm up time, increasing risk of injuries and disrupting the other clients who have already settled into their practice.
Please refer to late cancellation and no show fees to reflect what will be charged.
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Unfortunately none of our heated classes are pregnancy safe.
Our Intention and Nurture classes are pregnancy safe, due to the reduced heat in the room, but please contact us directly to discuss this. A doctors clearance is required.
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All membership cancellations/holds require 21 days notice. Please email hello@alignd-pilates.com and we’ll help to get that sorted for you.
Please note that all foundation memberships require a 3-month minimum commitment and allow for a maximum hold of 4 weeks per year.
